Result: Know which technologies will actually help your business thrive in the AI transformation. The Profit Queen LLC
For Owners and Operators of Growing Businesses
Friction Index Assessment™
Fix the right problems first
For business owners and operators
who are tired of dropping balls
losing leads they already paid for
chasing updates
adding staff without relief
and knowing there is money leaking
somewhere inside your business.
“I feel like I'm the glue holding everything together.”
“I cannot step away without things breaking.”
“I do not want another tool.
I want the business to run smoothly.”
Most businesses are not losing because their people are lazy.
They are losing because too much work is slow, repeated, manual, or stuck.
Leads wait too long.
Customers wait too long.
Reports take too long.
Staff repeat the same tasks over and over.
Managers chase updates.
Owners answer the same questions again and again.
Work gets done, but it takes more time, more energy, and more people than it should.
That hidden drag has a name:
Operational Friction
Your business may not need more people. It may need less wasted time / work.
It's costing your business profit, speed, and growth.
1 Hour Value-Packed Online Event...
Find the Profit Leaks
Hidden in Your Business™
“I do not want another tool.
I want the business to run smoother.”
This event is not about chasing shiny tools.
See where slow follow-up, manual work, messy systems, and repeated tasks silently drain time, money, and capacity from your business.
See how growing businesses can use strategic intelligent systems to cut waste, save time, protect profit, and get more done without adding more people.
AI is moving fast. There's a ton of hype. Shiney object syndrome. Poor usage, and implementation.
It is about finding the places inside your business where work is already too slow, too manual, too messy, or too dependent on people remembering what to do.
Because that is where strategic intelligence and automation may help.
Not everywhere.
Not all at once.
Only where it makes business sense.
This is not theory, it’s not hype
“I know we could make more profitable,
but I'm not sure where to start.”
Most business owners can feel when something is off.
The team is busy, but things still move slowly.
The software is there, but people do not use it well.
The leads come in, but follow-up is not fast enough.
Customers ask for updates because they do not know what is happening.
Reports are needed, but someone has to build them by hand.
Good employees are doing work that better systems could make easier.
That is not a people problem.
That is a friction problem.
And when friction grows, profit suffers.
“We keep hiring, but it doesn't feel easier.”
You should attend if your business deals with any of this:
Slow follow-up
Repeated admin work
Missed calls, messages, or leads
Messy CRM data
Reports that take too long to create
Too many spreadsheets
Too many manual reminders
Customers waiting for updates
Prospects asking the same questions
Employees asking the same questions often
Work stuck with one key person
Scheduling delays
Quotes, estimates, or proposals moving too slowly
Owners or managers becoming the bottleneck
Growth that makes the business feel heavier instead of smoother
None of these may seem huge by itself.
But together, they cost time, money, focus, and trust.
“Everyone is busy, but things are still falling through the cracks.”
Find the Profit Leaks Hidden in Your Business™
This event will help you see where your business may be losing money through slow work, repeated work, and unclear systems.
You will learn how to spot the hidden drag that makes a business harder to run than it should be.
You will also learn where intelligent automation may help reduce that drag.
Not in theory.
Not with hype.
In practical business terms.
“There is too much back-and-forth.”
During this event, you will see:
What operational friction is
Where it usually hides inside growing companies
Why busy teams are not always efficient teams
How slow follow-up can cost real money
Why messy systems make good employees less effective
Where intelligent solutions can help remove repeated work
Where simple automation can save time
Why buying more software is not always the answer
How to think about modernization without overwhelm
What to look at before you hire more people
How to find the problems that should be fixed first
This event is for business owners, operators, and leaders who want the business to run better.
It is especially for companies that are growing, and starting to feel the weight of growth.
You may be a good fit if:
You have a real business with real moving parts
You manage leads, clients, jobs, claims, projects, or orders
Your team is busy, and too much work still feels manual
You know intelligent automation matters, but you are not sure where it fits
You want to save time without hurting service
You want better follow-up
You want clearer reporting
You want your people doing more valuable work
You want to find the waste before it gets more expensive
This is not for people looking for AI tricks.
This is for leaders who want a cleaner, faster, stronger business.
AI will not fix a messy business by itself.
Automation will not fix a broken process by itself.
More software will not fix unclear work.
First, you need to know where the friction is.
Then you can decide what should be fixed, simplified, automated, or improved.
That is the point of this event.
Find the drag.
Name the cost.
Choose the right next move.
"I know we need to do something,
but where do I start?
What's the best option?"
The next 24 months will create a wider gap between companies that improve how work gets done and companies that keep doing things the old way.
The winners will not be the companies with the most tools.
The winners will be the companies that use the right tools in the right places.
They will follow up faster.
They will respond faster.
They will make decisions faster with more accuracy.
They will reduce repeated work.
They will give their employees better support.
They will protect profit by removing waste.
The companies that wait, will still work harder.
But they'll work harder inside slower systems.
That is the risk.
“We have systems,
but people do not use them all the time.”
You do not need to fix everything.
You need to fix the right problems first.
Some businesses have a follow-up problem.
Some have a scheduling problem.
Some have a reporting problem.
Some have a CRM problem.
Some have a customer communication problem.
Some have a quoting problem.
Some have an onboarding problem.
Some have a knowledge problem because too much information lives in staff person’s head.
The right first move is not to automate everything.
The right first move is to find the friction that is costing the most.
“Growth should not feel this hard.”
Good operations should make work easier.
It should help your people move faster.
It should reduce repeated tasks.
It should make information easier to find.
It should help customers get answers faster.
It should help managers see what is happening sooner.
It should reduce the need for memory, guessing, and constant checking.
It should help the business get more done without adding more people every time work increases.
That is the goal.
Less wasted motion.
More useful work.
Better speed.
Better profit protection.
About Kim McClaran
This event is hosted by Kim McClaran, founder of The Profit Queen and creator of the Friction Index Assessment™.
Kim has spent decades working with systems, business processes, training, technology, and operations.
Her work has included government, enterprise, private business, software training, process design, and business improvement.
She helps leaders see where work is slowing down, where money is leaking, and where better systems can help the business run with less friction.
This event is built for clear thinking.
No hype.
No tech confusion.
No pressure to chase every new AI tool.
Just a practical way to look at where your business may be losing time, money, and speed.
Stay Until the End and Receive
access to the Friction Reduction Roadmap™
Attendees who stay through the full event will receive access to the:
Friction Reduction Roadmap™
This roadmap will help you begin looking at your business through a clearer lens.
It is designed to help you spot:
Where work is too slow
Where people repeat the same tasks
Where follow-up is weak
Where customers wait too long
Where reports are too manual
Where systems are underused
Where employees are wasting time
Where intelligence or automation may help
This is not a generic checklist.
It is a practical guide to help you see where friction may be costing your business.
The Natural Next Step
After the event, some companies may want a deeper review of their own business saving time and manpower.
That is where the:
Friction Index Assessment™
comes in.
The Friction Index Assessment™ is a structured review of where friction slows down your business.
It is designed to help identify:
Where time is being wasted
Where follow-up is breaking down
Where manual work is costing too much
Where systems are not being used well
Where customers may be waiting too long
Where employees are stuck doing low-value work
Where intelligent automation can help
Which problems should likely be fixed first
The event helps you understand the issue.
The assessment helps qualified businesses look at their own operations more clearly. It's designed to pinpoint the areas to target for the highest ROI.
Register to Attend:
Find the Profit Leaks Hidden in Your Business™
If your business is growing, but the work feels heavier than it should, this event will help.
If your team is busy, but still slowed down by manual work, this event will help.
If you know intelligent automation matters, but you do not know where to start, this event will help.
If you want to protect profit, save time, improve speed, and get more done without simply adding more people, this event is worth attending.
Find the Profit Leaks
Hidden in Your Business™
Your business may not need more people. It may need less wasted motion.
Operational inefficiency is financially dangerous.
The cost does not always appear as one big problem.
It appears as slow follow-up.
Repeated tasks.
Missed updates.
Messy systems.
Delayed reports.
Frustrated employees.
Customers waiting.
Owners carrying too much.
That is how friction becomes expensive.
Join the event and learn how to find it before the gap gets bigger.
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